FAQ – Tickets


What are the Ticket Office hours?

  • Summer Hours: M-Th: 10am-5pm, F: 10am-12pm
  • Weekday Performances: Phones are open until curtain.
  • Weekend Performances: Phones open at 2pm for evening performances and at 10:30am for matinee performances.

Minnesota Opera staff will be available at the Ordway’s Box Office 90 minutes prior to curtain.

 

How can I purchase opera tickets?

Individual tickets and 3-, 4- or 5-opera subscriptions are available by phone, in person or online.

  • By phone: 612-333-6669
  • In person: Minnesota Opera Patron Services, 620 North First Street, Minneapolis, MN 55401
  • Online: mnopera.org/tickets

 

What forms of payment do you accept?

We accept all major credit cards. (Visa, Mastercard, Discover and American Express). You can also pay with cash or check in person at the Minnesota Opera Patron Services desk.

 

What is the refund, exchange, or cancellation policy?

All sales are final with no refunds. Any ticket may be returned for a tax deductible donation up until curtain by calling the Minnesota Opera Patron Services. We will send a tax receipt to you acknowledging the value of the ticket, minus any applicable fees.

Single tickets are non-exchangeable. Only subscribers may make exchanges for a different performance or opera up to 1 hour prior to curtain by calling Minnesota Opera Patron Services. Exchanges are subject to availability. Visit our Subscriber Benefits page for more information.

 

What if I lose my ticket?

Call the Minnesota Opera Patron Services to replace tickets free of charge. If you forget your ticket on the way to the theater, simply stop by the Ordway Box Office and we will reprint your ticket.

 

Are last minute tickets available?

Subject to availability, we offer a general public rush at Ordway, 90 minutes prior to curtain. Any remaining seat will be available at 50% off the regular ticket price. We accept cash, checks and all major credit cards. We do not accept gift certificates or discount coupons during rush.

 

Can I purchase an opera gift certificate?

Yes. Minnesota Opera gift certificates are available by phone or in person at Minnesota Opera Patron Services. Gift certificates may be used toward payment for single tickets, season tickets or Behind the Curtain classes.

 

What are the different ticket prices and seating areas?

For single ticket pricing, detailed seating charts and descriptions of seating areas, please visit our online seating chart.

 

How do I get my tickets from Will Call?

Tickets held at Will Call are available to pick up 90 minutes prior to curtain at the Ordway Box Office.

 

Are discounted tickets available?

A Student/Senior discount is available on Thursdays and Sundays in seating areas B-F only. Seniors 62+. For pricing information, visit our Individual Tickets page. To purchase, call the Minnesota Opera Ticket Office.

Groups of 10 or more save up to 50% off regular ticket prices. For more information, visit our Group Tickets page.

 

What services do you provide for patrons with disabilities?

For patrons with disabilities, wheelchair-accessible seats are available. Audio description will be available for select performances. Please call 612-333-6669 for details and indicate any special needs when ordering tickets. At Ordway, accessible restrooms and other facilities are available, as well as Braille or large-print programs and infrared listening systems. For more information, please visit our Accessibility Services page.