FAQ – Auto-Renewal Service


Enrollment/order modification

Log in to sign up for auto-renewal between October 31 and December 31, 2014, or call the Minnesota Opera Ticket Office at 612-333-6669, M-F, 10am-5pm. You’ll be able to verify or update your subscription, plus choose whether to add on parking, libretti, Behind the Curtain classes, or an annual donation.

 

Season preview and order review

You’ll receive an email each January with a sneak preview of the upcoming season and your renewal order details before your payment is processed. If you wish to make changes to your order or opt out of this service, you may do so by the deadline provided in the email. Otherwise, your order will be processed as listed, and you don’t have to do a thing!

 

Payment processing

The payment processing period begins January 19, 2015. If you select the easy payment plan option, your order will be divided into four equal payments and your card will be charged at intervals no less than 30 days apart. A processing fee of $3 will be applied to your order. Your credit card must expire after May 2015.

 

Change requests

You may make changes to your order for the 2015-2016 season until January 15, 2015 at 6pm. Auto-renewal orders with change requests will have priority status, seated immediately following unchanged 5-opera renewal orders.

 

Opting out

After enrolling, you may opt out of auto-renewal until January 15, 2015 at 6pm. Simply log in and click the “Cancel my Auto-Renewal” button. Opting out of the auto-renewal service will not release your seats or cancel your subscription; your subscription materials will be mailed to you in February.

 

Security

We’ll keep your information safe and secure. The credit card number you use to enroll will be encrypted and only used for the items you choose to include in your auto-renewal package.

 

Eligibility

Auto-renewal service is available for full-season subscribers only at this time. An email address is required and payments must be made via credit card for this service. If you are unsure whether you are eligible, please call the Minnesota Opera Ticket Office at 612-333-6669, M-F, 10am-5pm.

 

Still have questions?

Call the Minnesota Opera Ticket Office at 612-333-6669 M-F, 10am-5pm.