Job Title: Patron Services Director
Reports to: Chief Marketing Officer
Classification: Full-time, exempt
Salary: Commensurate with experience plus benefits (paid vacation, sick days, health, dental, flex spending, life/disability insurance, 403B)
Summary: Minnesota Opera is seeking a dynamic and experienced candidate for the newly created position of Patron Services Director to lead holistic patron service initiatives across the organization. The primary functions of this role are creating and overseeing customer service and hospitality strategies including ticketing operations and liaison to performance venues; serving as the primary administrator of Tessitura (conversion from RE and SRO starting in summer of 2017); acting as the organization’s customer management system; and maximizing and managing the volunteer program. This role is also responsible for revenue generation by working with marketing and development staff to effectively develop and manage ticketing and fundraising campaigns through inbound and outbound sales channels. This position reports directly to the Chief Marketing Officer and plays a critical leadership role within the marketing department. This position also provides key support services for other departments in the organization.
Application deadline: May 26, 2017
There are no internship openings at this time.
Resident Artist Program
One of North America’s premier training programs, the Minnesota Opera Resident Artist Program offers a full season of employment for talented artists beginning their professional careers. From late August through May, Resident Artists gain valuable experience in assignments ranging from ensemble, understudy, and comprimario, to principal roles in mainstage productions. Resident Artists also perform at concerts, donor functions, and education and outreach events.
The application deadline for the 2017-18 season has passed. Stay tuned for details about the 2018-19 season!
Questions? Email firstname.lastname@example.org.
Light Walkers are volunteers who assist the lighting designer by standing in for the singers onstage while the designer creates the lighting cues for the opera. Light Walkers are important to the design process because light can look very different on a human being than it looks on an empty stage. Light Walking sessions occur during the daytime in the week prior to opening night. Light Walkers are needed for every production. No training is required for this opportunity, but Light Walkers must be able to stand for extended periods of time.
Additional benefits of Light Walking opportunities:
- Visit the stage and see the sets prior to the production opening – a true “behind the scenes” experience!
- See designers and crew at work and gain an understanding of the production
- Meet staging staff and designers
Volunteers are scheduled in the order responses are received. You will receive a confirmation e-mail with your scheduled Light Walking sessions and further instructions.
As a thank you, Light Walkers will be invited, along with one guest, to attend the final dress rehearsal of the opera.
If you are interested, please contact Julia Gallagher at email@example.com with your name, number, email and what date(s) you’d like to join us! Thank you!
Have you ever dreamed of performing in a Minnesota Opera production onstage at the Ordway? Apply to become a “super” – a non-singing actor – and your dream just might come true! Your responsibilities may include interacting with the principal artists, chorus, or dancers, moving props or furniture around the stage, and even playing characters that help move the action along. Whatever your specific tasks, supers are an integral part of an opera production! Our super needs vary from show to show, but at different times we need men, women, boys, and girls, of all ages, shapes, and sizes.
Project Opera is Minnesota Opera’s youth training program for talented young singers. The group performs one opera a year that is for kids and by kids. Project Opera students also serve as the children’s chorus in Minnesota Opera main stage productions.
Minnesota Opera is an Equal Opportunity Employer.